Limited Lifetime Warranty
All of the products we sell are warranted for a limited lifetime against defects in materials and workmanship.
Here's the full text of our company-wide warranty:
Decor Grates Limited Lifetime Warranty
What our warranty covers:
Decor Grates's limited lifetime warranty covers defects in materials and workmanship in selected products that are sold to Decor Grates customers.
Decor Grates will repair or replace, at its option, the defective products.
What our warranty does not cover:
- Changes in the look of unlacquered brass and oil-rubbed bronze finishes.
- Damage to finishes caused by improper cleaning, maintenance, or exposure to weather or other corrosive elements.
- Incidental or consequential damages. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
- Cost of removal and re-installation.
If you have a product that falls within the warranty terms outlined above, please contact us.
We will discuss the nature of the problem with you and determine the best course of action. If we ask you to return the product to us for inspection via registered mail, we will contact you within ten (10) working days of receiving the product with an evaluation of your claim, and intended remedies.
How does state or provincial law apply?
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province. |
